Refugee Services
Welcoming the stranger.
Strengthening our community.
We help refugees and immigrants rebuild their lives with dignity and hope. Every case is more than a service—it’s a parent reuniting with a child, a student entering school with confidence, or a worker earning a first paycheck. Together, we help families not only resettle, but thrive.
rebuilt Hope.
One big human family.
We walk alongside families by providing housing support, job placement, English classes, youth programs, and more. With 24 languages spoken and 63% of our staff being first- or second-generation immigrants, our team brings deep cultural understanding and personal insight—offering both expert guidance and heartfelt empathy throughout each family’s journey.
Case Management
We guide families through critical early steps to stability—housing, healthcare, financial literacy, benefits enrollment, and safety planning. Each plan is tailored to individual needs and goals, ensuring that every client is supported with dignity.
English Language & Cultural Orientation
From English as a Second Language (ESL) classes to computer literacy and family support workshops, we help newcomers build the skills they need to thrive in their new community. Classes are designed to be accessible, with free onsite childcare provided so parents can participate fully.
Location: 435 East Broadway, Louisville, KY 40202
- ESL Classes: Monday–Thursday, 9:30 AM–12:30 PM
- Cultural Orientation Sessions: Fridays, 9:30 AM–11:00 AM
For more information, text message our team:
"At the Whiskey Row Hotel Collection, we believe our people are the heart of our success. Partnering with Catholic Charities of Louisville has been an invaluable resource in connecting us with talented, hardworking individuals who are excited to build careers in hospitality. This partnership not only helps us fill critical roles, but it also allows us to invest in our community by providing opportunities for individuals who are seeking stability, growth, and a supportive workplace. The associates we’ve welcomed through Catholic Charities bring diverse experiences, cultures, and perspectives that enrich our teams and strengthen the guest experience. It’s a true win-win: our hotels gain dedicated and passionate associates, while Catholic Charities continues its mission of supporting individuals and families in creating brighter futures. We are proud to work together to make a positive impact on both our workforce and our community."
Tiffany Luzama, SHRM-CP
Cluster Director of Human Resources
Whiskey Row Hotel Collection
Louisville, KY
Employment Services
Work is the foundation of self-sufficiency. Our team partners with local employers—especially warehouses, hotels, and hospitality businesses—to match job-ready clients with reliable opportunities. We provide training in workplace culture, safety, and interview skills to prepare clients for lasting careers.
Interested in partnering with us?
Any local business or organization interested in collaborating with our employment team can:
- Email: MRSemployment@archlou.org
- Call: 502-636-9263
Youth Services
We serve refugee and immigrant youth ages 0–24 with school enrollment, mentoring, summer programs, and early childhood education. Each child is paired with resources that support long-term academic, social, and emotional success.
If you are interested, please contact:
BeeBee Patillo at 502-545-8302
or Kait Evans at 502-308-0003.
Walk alongside individuals
Create a fresh start.
Every gift, every hour, and every act of kindness makes a difference for the people we serve. Whether you give financially, volunteer your time, or partner with us through your business, you help create hope, restore dignity, and strengthen our community.