THIS POSITION IS ONLY BEING POSTED INTERNALLY. DEADLINE TO APPLY IS JUNE 29.

JOB DESCRIPTION

 JOB TITLE:                            Cash Assistance Coordinator

 EXEMPT STATUS:                Exempt                                                            EEO CODE:   P

JOB GRADE:                         6         

REPORTS TO:                       Employment and Benefits Programs Manager

Job Description

GENERAL SUMMARY:

The Cash Assistance Coordinator is a staff member of the Migration and Refugee Services (MRS) Department, a department of Catholic Charities of Louisville, Inc. The position reports to the Employment and Benefits Program Manager. The Cash Assistance Coordinator is responsible for managing the three cash assistance programs offered by MRS, including Match Grant, Refugee Cash Assistance (RCA), and the KTAP Differential. These cash assistance programs are offered to refugees and other populations eligible for services through the Office of Refugee Resettlement (ORR).

ESSENTIAL DUTIES AND TASKS:

  1. Screen new clients for cash assistance eligibility. For those who are eligible, provide cash assistance orientations and complete the enrollment process.
  2. After enrollment, conduct monthly ongoing eligibility screenings to ensure compliance with the program.
  3. Assist clients to obtain income and public benefit documentation to determine cash assistance eligibility
  4. Communicate with the Finance Department to request initial and ongoing assistance for clients according to the rules of each program This includes cash assistance, rent and utility payments, bonuses, and bus passes
  5. Document all services provided through online databases, spreadsheets, and physical files and periodically review documentation for errors.
  6. Open new cases for refugee families who move to Louisville from other cities and are within the cash assistance eligibility period
  7. For clients enrolled in the Match Grant program, conduct financial planning meetings and help families in creating a budget
  8. Complete all necessary paperwork and documentation for case closures at the time an individual or family is no longer eligible for cash assistance
  9. Work closely with the Employment Team and the rest of MRS to make necessary referrals when client needs are identified
  10. Review program guidelines and updates to ensure services provided are in compliance with the expectations of the funding sources
  11. Assist in writing reports and tracking outcomes for grant purposes
  12. Other tasks as assigned by supervisor

WORKING CONDITIONS:

This work is performed in an office setting with moderate noise due to computers, printers, and people moving about.

 EFFORT:

  • Ability to accurately examine and analyze information
  • Specific vision abilities include close and distant vision
  • Ability to communicate effectively verbally and in writing
  • Ability to work under pressure
  • Ability to sit, stand, walk, and sit for extended periods of time
  • Ability to walk up and down stairs

MACHINES, TOOLS, EQUIPMENT:

Computer, Printer, Calculator, Copy Machine, Fax Machine, Telephone Systems, Scanner and Shredder

EDUCATION AND EXPERIENCE:

Bachelor’s degree is required.

Preferred to have a minimum of two years of experience in the social service field, preferably in a multicultural setting.

Multilingual skills are preferred.

Reasonable accommodations may be made to those who are able to perform the essential duties of the job.

SPECIALIZED SKILLS AND KNOWLEDGE:

  • Must be able to communicate verbally and in writing in an effective manner
  • Must be people oriented and relate to varied ethnic populations
  • Must be able to multi-task and be detail-oriented
  • Must be able to take initiative and find creative problem-solving approaches
  • Must have proficient PC skills including Microsoft Suite, Outlook, and Google Workspace
  • Must be able to maintain the confidentiality of any information she/he encounters.